前往108年臺南商圈暨特色店家英語標章認證輔導

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Lesson 5 店家服務禮儀 - Review 複習

 

Conversation
Waiter: Hello, come in please. Do you have a reservation/booking?
Customer: Yes, I do.
Waiter: Whose name is your reservation under?
=Under whose name is your reservation made?
Customer: It’s under my name, Mr. Blackwell.
Waiter: Let me check. All right I’ll show/take you to your table.
Waiter: Have a seat please. I’ll bring you the menu right away.
Customer: Thank you.
Waiter: Here’s the menu. Have/Take a look please.
Customer: Ok, I’ll wave to you once I’m ready.
Waiter: Sure.
Waiter: May I take you order?
Customer: Yes, please.
Waiter: Is it your first time here?
Customer: Yes. That’s right.
Waiter: What would you like to order?
Customer: What do you recommend?
Waiter: Our steaks are strongly recommended; especially the beef one is our bestseller.
Customer: Sounds good. I’ll go for beefsteak./ (I would like to order beefsteak).
Waiter: How do you like your steak?
(Rare, medium rare, medium, medium well or well done)
Customer: Medium rare please.
Waiter: What about your sides dish?
Customer: Salad and soup.
Waiter: How about your drink and dessert?
Customer: Iced lemon tea and brown chocolate cake. Thank you.
Waiter: Anything else?
Customer: That’s all. Thanks.
Customer: Check, please.
Cashier: How did you like the food and the service?
Customer: Yeah, I liked it. It was great. Thank you.
Cashier: How do you like to pay your bill?
Customer: Cash, please.
Cashier: Your bill comes to a $1050 including service fee.
Customer: How much do you charge for the service?
Cashier: We charge 15% service fee. Thank you for coming and hope to see you again.



Quiz
1. What would you like to order/have?
I would like to order/have………..

2. What T-shirt size do you wear?
I wear medium size.

3. How do you like the phone?
I love it.

4. How cold do you like your drink?
Less iced please.

5. How sweet do you like your tea?
Half sugar please.

6. How does it cost?
It cost you $600.

7. What’s your final price?
I can give you 10% off.

8. How do you like to pay your bill?
Cash please.

9. How’s the weather today?
It’s sunny.

10. I forgot my umbrella. Can I borrow one?
Sure.

更新時間:2017/06/22